Thursday, September 25, 2008

Vet and 1800PetMeds - Round 2

So after yesterday, I just assumed I was just going to have to bite the bullet. I had planned on setting up Sydney's annual appointment next week and then, hopefully, talk them into signing the prescription for 1800PetMeds and everyone would move on. Now, I don't know what to think.

Hillside called today...again. This time it was one of the vet techs who called. She said they found the order for prescription in February and was wondering if that was the problem. I said I was really unsure what the problem was, only that they wouldn't sign it because it was a 1800PetMeds order. I told the vet tech that I would just take care of it when I came in for the visit.

The vet tech asks, "Why do you buy it from anyone else but us?" (I thought this was rather intrusive but I proceeded). "Well, I get a discount and think it cheaper and it is convenient because it comes to the door." The vet tech replies, "We can mail it." **shocked** "Really? Does it cost anything to ship?" "No", says the vet tech. "The thing is we don't recommend buying from any of these outside sources because we don't know where the medication is coming from. It could be coming from outside the US where it is not regulated. Also, the temperature on the medications is not controlled. And we have done our research and we are cheaper than they are." At this point, I reply "Well...I'll have look into that".

Really...did this just happen? Was the vet trying to sell me something? I don't know what to think at this point. Nor what to do...

2 comments:

Anonymous said...

Exact same thing happened to me today. The vet tech called and gave me a "story" as to why not to buy from 1800PetMeds.... then I got an email from 1800PetMeds stating what the VET told them and why they would not agree. So I have two conflicting stories. One from 1800PetMeds and one from the Vet Tech.

Unknown said...

What did you do? See my blog about what happened when I actually took Sydney to the vet. I have been doing this for about a year now and I haven't had any problems. I wonder what is going on.